Ascend Cloud Solutions PRIVACY STATEMENT
At Ascend Cloud Solutions, we respect and protect the privacy of our clients and users who visit our websites. This Privacy Policy explains how we collect and use the information for Ascend Cloud Solutions services, including the advertising services, promotions, informational mailings, and other offers we provide. By using any services provided by Ascend Cloud Solutions, you indicate that you agree to the collection and use of your information by Ascend Cloud Solutions as outlined in this Privacy Policy. Furthermore, please note that in the event that you provide information to us and then choose not to use our services, the information you provide to us will still be handled as set forth in this Privacy Policy.
1. Why We Collect Information
First and foremost, Ascend Cloud Solutions collects information to improve the services we provide and to present you with information and services that may interest you. We also use your information to measure our success and performance. For example, aggregate information gives us an idea of the number of visitors we attract and how they navigate our websites.
2. Personal Information Collection and Communication
Ascend Cloud Solutions is the sole owner of the information collected on this website. Any personal information that is collected by us is provided by you strictly on a voluntary basis. You may submit your personal information in a number of ways, depending on the Ascend Cloud Solutions service you are using and your choices while using our services. For example, if you choose to run an advertising campaign through Ascend Cloud Solutions, during registration we may ask you for, and you may choose to give to us, information such as your name, email address, physical address, telephone number, credit card information or other personal information necessary to complete a transaction or provide services to you.
No financial information is stored either at the Ascend Cloud Solutions offices or on the Ascend Cloud Solutions website.
We use this information, such as your email address, to send you information and notices about the services you have requested and are receiving from us (“Service Messages”), as well as information about our company, client campaigns and our other products and services which may interest you (together, “Marketing Messages”). The ability to send you Service Messages is an important part of our ability to serve you, and they will continue for as long as you continue to receive our services. Marketing Messages are optional. Out of respect for your privacy, we present the option not to receive Marketing Messages. Whether you are receiving services from us or not, we provide you the opportunity to opt out of having your personally identifiable information used for Marketing Messages by emailing unsubscribe@ascendcloud.ie at any time. In any such email, please provide us your name, email address, phone number, physical address, business name, and domain with “Marketing Messages Opt-Out” in the subject line, so that we can properly identify you and process your opt-out request. Please note that a reasonable period of time will be required to process your request after Think Digital Ltd receives it, and you may continue to receive Marketing Messages during the processing period.
3. Personal Information You Provide
As stated above, unless you voluntarily provide personal information for a specific purpose, we do not collect personal information from you. We will never combine any personal information about a user of our site with any aggregate information we collect about that user, whether collected on our site or our Advertising Service. If you choose to provide personal information during registration or when using our services, we use your personal information to provide you with the particular product or services that you request. If your personal information changes, you may correct, update, or delete it by emailing our Customer Support at info@ascendcloud.ie or by calling the main phone number.
4. Use and Protection of Personal Information
Ascend Cloud Solutions will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. However, we may transfer personal information in connection with a sale or merger of Ascend Cloud Solutions or the division responsible for the services provided to you. We may also share your personal information, such as your email address, mailing address, etc., with our technical consultants, third-party auditors, and other third parties who make our Site available, enhance its functionality, or provide associated services, and/or who deal with you in processing your orders and/or delivering content, samples, products, services, gifts, and prizes. These third parties are not allowed to use personal information except for the purposes of providing the applicable services. In addition, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. Our site and services are maintained in the UK. By using the site and/or services, you authorise the export of personal information to the UK and its storage and use as specified in this policy.
5. Security Information
Ascend Cloud Solutions stores all data using industry-standard security devices, such as firewalls and encryption protocols, to prevent unauthorised access to our data. We have put in place reasonable physical, electronic, and managerial procedures coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorised alteration.
We have put in place policies to restrict access to your information by our employees. Our employees are trained to safeguard your information. Additionally, we use internal and external resources to review the adequacy of our security procedures.
6. Protection for Children
We do not knowingly collect personal information from anyone under the age of 16.
7. Changes to This Privacy Policy
Our Privacy Policy may change from time to time. If we decide to change our privacy policy, we will post these changes to this privacy statement on www.ascendcloud.ie and other places we deem appropriate so you are aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. Your continued use of the site after such changes have been posted indicates your consent and acceptance of such changes.